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117 points LordAtlas | 3 comments | | HN request time: 0s | source
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ForHackernews ◴[] No.46183481[source]
> Businesses aren’t asking “do we want AI capabilities?” They’re asking “how much can we get, and how soon?”

This is only because businesses are full of folks with short-sighted FOMO desperately trying to cram AI features into any product they can. AI is the new digital clock.

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AbrahamParangi ◴[] No.46183692[source]
Candidly, the accusation of short-sightedness doesn't really make sense when it comes to enthusiasm in a technology which often in practice falls short today but which in certain cases and in more cases tomorrow than today is worth tremendous business value.

If anything, you should accuse them of foolhardy recklessness. They are not the sticks in the mud.

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1. ForHackernews ◴[] No.46183974[source]
Rushing to get on board something that looks like it might be the next big thing is often short-sighted. Some recent examples include Windows XP: Tablet Edition and Google Glass.
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2. AbrahamParangi ◴[] No.46185102[source]
That's like saying that gambling is shortsighted. It depends entirely on the odds as to whether or not it's wise, but "shortsighted" implies that making the bet precludes some future course of action.
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3. ForHackernews ◴[] No.46190977[source]
Maybe if you have near-infinite wealth like Google or Microsoft you aren't precluding future choices. For most economic actors, making some bets means not making others.

Companies that are hastily shoehorning AI into their customer support systems could instead devote resources to improving the core product to reduce the need for support.