This is only because businesses are full of folks with short-sighted FOMO desperately trying to cram AI features into any product they can. AI is the new digital clock.
This is only because businesses are full of folks with short-sighted FOMO desperately trying to cram AI features into any product they can. AI is the new digital clock.
If anything, you should accuse them of foolhardy recklessness. They are not the sticks in the mud.
That's a nice crystal ball you have there. From where I'm standing, model performance improvements have been slowing down for a while now, and without some sort of fundamental breakthrough, I don't see where the business value is going to come from
That's a fairly tall order.
I think that is the recklessness in question. Throw in that there is no profit for OpenAI & co and that everything is fueled by debt and the picture is grim (IMHO)
Companies that are hastily shoehorning AI into their customer support systems could instead devote resources to improving the core product to reduce the need for support.