←back to thread

325 points jemmyw | 1 comments | | HN request time: 0.199s | source
1. pshirshov ◴[] No.45781745[source]
I've opened a business account there back in 2018 and used it for a couple of years up to the moment when they asked me to "update details" or so in the middle of a routine transfer. I've sent them what they wanted and they made the transfer with a day of delay, but the experience was too humiliating and alerting.

Revolut might be a bit better but again, you don't owe your money, they may ask for random stuff (a selfie, a scan of your passport, a PoA) randomly at any time, they may arbitrarily block you from accessing your money when your passport expired and you haven't received a new one yet, or when you landed in a new country and their heuristic thinks it's not you, so you cant't even buy some food or get a taxi. Even if you pay their Ultra subscription (which I do) it's hard to speak with someone who may make decisions and I've experienced some comical situations like "we can't figure out which one of your cards was used for this attempted transaction, we can't find it in our database, we will reissue all your cards"