Ars Technica has update its article to rectify that mistake. It doesn't mention that anymore.
In fact, looking at the news this week, the same question applies to Microsoft and Apple as well. Are they too big and distracted to care about security?
Yes, of course they are, but its more rational than just being distracted. If not caring does does not lose you a significant amount of revenue why should you care? The same applies to big players in the industry with regard to security and quality in general.
In this case they have something to gain by keeping phones open to software used by government agencies.
Sounds like it's time for heavy regulation. These corps are not "normal" businesses anymore, I think special (and stricter) rules should apply to them.
Regulation is a very poor substitute for competition, and for well informed customers.
Some of what I said in this comment is relevant: https://news.ycombinator.com/item?id=45780529
Especially with the current administration that is all about grift and publicly accepting bribes - see Paramount, Disney, Google, Meta, Apple. Twitter
I've been following tech for my entire adult life. For more than 30 years now, competition or waiting for customers to become informed has never worked.
The only tools we have against mega corps are the ones the EU is currently applying via DMA and similar. But it will take a global effort in order to permanently shift priorities towards "earning money while doing the right thing" (as opposed to "earning money" state of today).
Corps like Google, Apple and friends are more similar to countries than businesses. The only problem is, international law and political pressure doesn't work on them as they're similar to countries governed by cartels.