We were burned by Wise as well when they suddenly moved our business account to another partner bank in the US and that of course changed our account number. The account was registered in dozens of procurement systems of our enterprise customers and it took us several months and a lot of pain to resume receiving payments from those customers who kept sending them to the now wrong account. I can never imagine a "traditional" bank doing that.
After that, we transferred the bulk of our funds back to a "traditional" bank and now never use Wise as the main business account. We now use it mostly for operational expenses.
Wise still has something to learn about banking business.