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A change of address led to our Wise accounts being shut down

(shaun.nz)
325 points jemmyw | 1 comments | 30 Oct 25 22:41 UTC | HN request time: 0.21s | source
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monooso ◴[31 Oct 25 00:11 UTC] No.45766958[source]▶
I had a very similar experience with Wise recently. I finally managed to find a document they deemed acceptable (at the fifth attempt) the day before the deadline. At no point did I receive a clear explanation as to why a document was rejected.

After the second rejection I hastily transferred all of my business funds to other accounts, and have no intention of returning.

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hn_acc1 ◴[31 Oct 25 00:23 UTC] No.45767030[source]▶
Any suggestions for alternatives? I set up an account and tested a transfer to an out-of-country account, just in case I need to leave the US.. It worked painlessly. But recently, I think they closed my account pending more documents.

Also, any suggestions on reasonably secure bank accounts one can hold without citizenship / residency? Swiss?

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marcus_holmes ◴[31 Oct 25 00:46 UTC] No.45767170[source]▶
I would suggest Revolut, but my experience with them has been similar to Wise. I have a locked Revolut account with funds in it that I can't access because I moved address.
replies(1): >>45767333 #
ttoinou ◴[31 Oct 25 01:15 UTC] No.45767333[source]▶
Do you think you'll eventually get your money back ? I got my funds locked up in a neobank once and it tooks weeks to get it back and there was almost no support available
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1. marcus_holmes ◴[31 Oct 25 02:01 UTC] No.45767576[source]▶
I think so, but I have to jump through a few hoops first and that's been painful.