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A change of address led to our Wise accounts being shut down

(shaun.nz)
325 points jemmyw | 1 comments | 30 Oct 25 22:41 UTC | HN request time: 0.325s | source
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Etheryte ◴[30 Oct 25 23:21 UTC] No.45766600[source]▶
I'm not really sure what the author expected. If you're in KYC and ask to speak to a manager when your document gets rejected, you're going to have a bad time. The person processing your documents can't give you leeway even if they wanted to, they have legal requirements and a process they must follow.
replies(2): >>45766698 #>>45766701 #
1. gruez ◴[30 Oct 25 23:33 UTC] No.45766698[source]▶
That makes sense if you're trying to use a costco membership card to board an international flight, but nitpicking over telecommunications "bill" vs "invoice" seems exactly the type of ambiguity that's worth escalating over?