Slack has raised our charges by $195k per year

Another Hack Club member here, this situation is hard on many of us since we built many of our projects around Slack integration, and we now have to rapidly re-code them so they don't break. It's not great, especially in the middle of the school week (reminder that hack club is a coding nonprofit for teenagers, so i have to go to school and have homework while doing this)

welcome to hacking, i guess. this is the real working experience that youll need in the industry

Getting the rug pulled under you does not qualify as an experience you need. It happens, but should not be in the curriculum for kids.

I am sure that being forced to spend time on this steals time from more interesting projects.

Skyfall have had awareness of this issue for months. If you're running a teaching service for kids, allowing this to hit the wall months later while telling the kids it's all someone else's fault is disingenuous and a poor example to set.

No I haven't, I literally learned about this 30 minutes before starting the blog post. I don't think it's an unreasonable assumption that your service provider will not 40x your bill with a week's notice!

How long have you had the bill alluded to in the top comment on this post? For how long have you been in communication with Slack? The top level comment suggests it might have been months, but at the very least it's been 3 weeks (since 29th Aug).

I'm not defending Slack here, but allowing this to hit the wall and then raising a stink online does everyone a disservice.

Edit: by "you", I mean "the organisation of Skyfall". It's already pretty clear from the number of people chiming in on behalf of the company that this problem has been handed out piecemeal.