Adobe deletes Bluesky posts after backlash

Adobe runs what must be one of the largest deceptive rebills. The vast majority of users signing up for a monthly plan do not realize that it is actually an "annual plan, billed monthly" and thus that if they cancel after one month (for example) they'll be billed for the remaining 11 immediately. I honestly don't know how they haven't faced FTC action for this, as it's been their primary model for 5-10 years now.

I don’t get it, honestly. It’s very clear. You get a discount for an annual commitment and they let you pay monthly. It’s super clear which you’re signing up for when you do it. I’m in the UK, and there’s a 14 day cooling off period on the plans too, unless you buy the full blown annual one.

I’m no adobe supporter generally, and sure they could do more, but they take an awful lot of flak for people who won’t read two lines of text and then scream bloody murder.

For me the scummy part is that you can't cancel the recurring subscription in advance. If my renewal date is 2 months from now and I try to cancel they will charge me a fee immediately and end the subscription. The only way to cancel without charge is to come back right as the rebill is about to occur. There is no excuse for that other than they want to fuck over as many people as possible.

Yep, that’s shitty. So let’s give them flak for that, not for something they don’t do anymore.