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The man who killed Google Search?

(www.wheresyoured.at)
1884 points elorant | 57 comments | | HN request time: 1.373s | source | bottom
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gregw134 ◴[] No.40136741[source]
Ex-Google search engineer here (2019-2023). I know a lot of the veteran engineers were upset when Ben Gomes got shunted off. Probably the bigger change, from what I've heard, was losing Amit Singhal who led Search until 2016. Amit fought against creeping complexity. There is a semi-famous internal document he wrote where he argued against the other search leads that Google should use less machine-learning, or at least contain it as much as possible, so that ranking stays debuggable and understandable by human search engineers. My impression is that since he left complexity exploded, with every team launching as many deep learning projects as they can (just like every other large tech company has).

The problem though, is the older systems had obvious problems, while the newer systems have hidden bugs and conceptual issues which often don't show up in the metrics, and which compound over time as more complexity is layered on. For example: I found an off by 1 error deep in a formula from an old launch that has been reordering top results for 15% of queries since 2015. I handed it off when I left but have no idea whether anyone actually fixed it or not.

I wrote up all of the search bugs I was aware of in an internal document called "second page navboost", so if anyone working on search at Google reads this and needs a launch go check it out.

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1. barbariangrunge ◴[] No.40140388[source]
Machine learning or not, seo spam sort of killed search. It’s more or less impossible to find real sites by interesting humans these days. Almost all results are Reddit, YouTube, content marketing, or seo spam. And google’s failure here killed the old school blogosphere (medium and substack only slightly count), personal websites, and forums

Same is happening to YouTube as well. Feels like it’s nothing but promoters pushing content to gain followers to sell ads or other stuff because nobody else’s videos ever surface. Just a million people gaming the algorithm and the only winners are the people who devote the most time to it. And by the way, would I like to sign up for their patreon and maybe one of their online courses?

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2. baryphonic ◴[] No.40140491[source]
What I don't understand about this explanation is that Google's results are abysmal compared to e.g. DuckDuckGo or even Brave search. (I haven't tried Kagi, but people here rave about it as well.) Sure, all the SEO is targeting googlebot, but Google has by far more resources to mitigate SEO spam than just about anyone else. If this is the full explanation, couldn't Google just copy the strategies the (much) smaller rivals are using?
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3. codegladiator ◴[] No.40140498[source]
spam didn't kill search. Google willingness to promote spam for ads killed Google. Google is not search.
4. madcoderme ◴[] No.40140642[source]
It's like "Do some SEO magic and Tada!"

And who forgot the recent Reddit story.

replies(1): >>40140953 #
5. re5i5tor ◴[] No.40140643[source]
Hard disagree. As another reply mentions, just compare the alternatives such as Kagi that aren’t breaking search by pursuing ad growth.
replies(1): >>40142527 #
6. freetinker ◴[] No.40140674[source]
A bit chicken-and-egg. Another perspective: Google’s system incentivizes SEO spam.

Search for a while hasn’t been about searching the web as much as it has been about commerce. It taps commercial intent and serves ads. It is now an ad engine; no longer a search engine.

replies(2): >>40141000 #>>40141660 #
7. yannickt ◴[] No.40140751[source]
I've been using Kagi for a while, and I find that it delivers better results in a cleaner presentation.
8. bergen ◴[] No.40140953[source]
Could you link it please? I have unfortunately no idea what you are referencing
9. dazc ◴[] No.40141000[source]
Best exercise bike articles, and such, are what lots of people people actually search for. There is no incentive to provide quality work which answers these queries hence the abundance of spam and ads.

If you want to purchase consumer products at your own expense and offer an impartial opinion on each of them then you will have no problem getting ranked highly on google. You will lose a lot of money doing so, however, and will also be plagiarized to death in a month. The sites you want to be rid of will outrank you for your own content, I have been there and have the t-shirt.

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10. choppaface ◴[] No.40141155[source]
SEO Spam didn't kill search so much as Google failed to retain Matt Cutts or replicate his community involvement https://www.searchenginejournal.com/matt-cutts-resigns-googl...
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11. haspok ◴[] No.40141191[source]
I don't know, but Youtube seems to have a more solid algorithm. I'm typically not subscribed to any channel, yet the content I want to watch does find me reasonably well. Of course, heavily promoted material also, but I just click "not interested in channel" and it disappears for a while. And I still get some meaningful recommendations if I watch a video in a certain topic. Youtube has its problems, of course, but in the end I can't complain.
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12. freeone3000 ◴[] No.40141579[source]
When a large search engine deranks spam websites, the spam websites complain! Loudly! With Google they have a big juicy target with lots of competing ventures for an antitrust case; no such luck for Kagi or DDG.
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13. underdeserver ◴[] No.40141598[source]
I've heard this argument again and again, but I never see any explanation as to why SEO is suddenly in the lead in this cat-and-mouse game. They were trying ever since Google got 90%+ market share.

I think it's more likely that Google stopped really caring.

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14. raincole ◴[] No.40141604[source]
Have you read the article this thread is about?

To summarize it: Google reverted an algorithm that detected SEO spams in 2019.

(Note that I never work for Google and I don't know whether it's true or not. It's just what this article says.)

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15. rob74 ◴[] No.40141654[source]
Well yeah, it's in the article - at some point, they switched completely to metrics (i.e. revenue) driven management and forgot that it's the quality of results that actually made Google what it is. And, with a largely captive audience (Google being the default-search-engine-that-most-people-don't-bother-or-don't-know-how-to-change in Chrome, Android, on Chromebooks etc.), they arguably don't have to care anymore...
16. somenameforme ◴[] No.40141660[source]
Absolutely this. I don't think many people consider how odd it is that the largest internet advertising company in the world and the largest search engine company in the world are one and the same, and just how overt a conflict of interest that is, so far as providing quality service goes. It would be akin to if the largest telephone service company in the world was also the largest phone maker in the world. Oh wait, that did happen [1] - and we broke them up because it's obviously extremely detrimental to the functioning of a healthy market.

[1] - https://en.wikipedia.org/wiki/Breakup_of_the_Bell_System

17. willvarfar ◴[] No.40141729[source]
I think a case can be made that the spam problem can be traced all the way back to Google buying Doubleclick.

Its really easy to spot the crap websites that are scaping content-creating websites ... because they monetize by adding ads.

If Google was _only_ selling ads on the search results page, then it could promote websites that are sans ads.

Instead, it is incentivised to push users to websites that contain ads, because it also makes money there.

And that means scraping other sites to slap your ads onto them can be very profitable for the scammers.

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18. arromatic ◴[] No.40141732[source]
What did he used to do ? Your comment seems contradictory cutts seem to be on anti spam but your comment implies seo did not kill search . Is seo not part of spam?
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19. rvba ◴[] No.40141810[source]
They hired people who introduce Jack Welch methods.

This is like in that Steve Jobs video about product people being kicked out and exchanged by ones who dont care about product:

https://m.youtube.com/watch?v=P4VBqTViEx4

They will not make good search. That is not their priority.

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20. jajko ◴[] No.40141909[source]
I don't think youtube is trying that hard to desperately sell stuff to you via home screen recommendation algorithm. And I agree its bearable and what you describe works cca well, albeit ie I am still trying to get rid of anything related to Jordan Peterson whom I liked before and detest now after his drug addiction / mental breakdown, it just keeps popping back from various sources, literal whack-a-mole.

I wish there was some way to tell "please ignore all videos that contain these strings, and I don't mean only for next 2 weeks".

Youtube gets their ads revenue from before/during video, so they can be nicer to users.

21. Ambolia ◴[] No.40141971[source]
For me what killed search was 2016, after that year if some search term is "hot news" it becomes impossible to learn anything about it that wasn't published in the last week and you just get the same headline repeated 20 times in slightly different wording about it.

After that I only use search for technical problems, and mouth to mouth or specific authors for everything else.

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22. seospamsuck ◴[] No.40142365[source]
This is the correct insight. Google has enough machine learning prowess that they could absolutely offload, with minimal manhours, the creation of a list ranking a bunch of blogspam sites and give them a reverse score by how much they both spam articles or how much they spread the content over the page. Then apply that score to their search result weights.

And I know they could because someone did make that list and posted it here last year.

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23. raxxorraxor ◴[] No.40142421[source]
Machine learning is probably as much or even more susceptible to SEO spam.

Problem is that the rules of search engines created the dubious field of SEO in the first place. They are not entirely the innocent victim here.

Arcane and intransparent measures get you ahead. So arcane that you instantly see that it does not correspond with quality content at all, which evidently leads to a poor result.

I wish there was an option to hide every commercial news or entertainment outlet completely. Those are of course in on SEO for financial reaesons.

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24. faeriechangling ◴[] No.40142503[source]
>I wish there was an option to hide every commercial news or entertainment outlet completely.

There's alway plugins or you can subscribe to Kagi, although I don't think there's any blocklist preconfigured for "all commercial news websites"

25. faeriechangling ◴[] No.40142527[source]
Kagi isn't amazing, it's just not bad and it really makes plain how badly Google has degraded into an ad engine. All it takes to beat Google is giving okay quality search results.
26. baryphonic ◴[] No.40142939{3}[source]
I wasn't responding to the article; I was responding to the claim that Google's results are bad because of all the SEO. It's a claim I've heard from Google apologists including some people I know at Google. I think it's nonsense both for the reasons I stated and for the reasons enumerated in the article.
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27. deepGem ◴[] No.40143040[source]
This explodes for search terms dealing with questions related to bugs or issues or how to dos. Almost all top results are YT videos, each of which will follow the same pattern. First 10 secs garbage followed by request for subscribe and/or sponsorship content then followed by what you want.
28. ◴[] No.40143509{3}[source]
29. octopusRex ◴[] No.40143563[source]
We need a Reverse Google search that will weed out the garbage.
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30. octopusRex ◴[] No.40143600{3}[source]
I'm waiting for folks to implement a Reverse Google Search.
31. jesuslop ◴[] No.40143790[source]
Much agreed, and this is prompting me to experiment with other search engines to see if they cut off also the interesting humans sites. With todays google I feel herded.
32. ◴[] No.40144986{3}[source]
33. baryphonic ◴[] No.40146100{3}[source]
This is an interesting theory. Is there evidence that it's happening? Is Big SEO unreasonably effective at lobbying the Justice Department?
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34. eitland ◴[] No.40146457[source]
Most of the problems I complain about are not related to SEO spam but to Google including sites that does not contain my search terms anywhere despite my use of doublequotes and the verbatim operator.

As for SEO spam a huge chunk of it would have disappeared I think if Google had created the much requested personal blacklist that we used to ask them for.

It was always "actually much harder than anyone of you who don't work here can imagine for reasons we cannot tell or you cannot understand" or something like that problem, but bootstraped Kagi managed to do it - and their results are so much better that I don't usually need it.

35. eitland ◴[] No.40146914{4}[source]
You are totally correct I think.

This isn't about what is possible.

It is about Google not wanting to say goodbye to the sweet dollars from spammy sites.

Otherwise making the probably number one requested feature, a personal block list, wouldn't have been impossible for a company with so many bright minds.

I mean: little bootstrapped Kagi had it either from the beginning or at least since shortly after they launched.

People always think they lost against SEO spam. But my main reason for quitting as soon as an alternative showed up was because they started to overrule my searches and search for what they thought I wanted to search for.

For a while I kept it at bay by using doublequotes and verbatim but none of those have worked reliably for a decade now.

That isn't SEO spam. That is poor engineering or "we know better than you" attitude.

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36. eitland ◴[] No.40146962{3}[source]
Even when matt_cutts used to be here it was still impossible to get him (or anyone else) to care about search results including lots of results I never asked for.

Not low quality pages that spammed high ranking words but pages that simply wasn't related to the query at all as evidenced by the fact that they didn't contain the keywords I searched for at all!

37. freeone3000 ◴[] No.40147345{4}[source]
It’s definitely a concern where I work (not Google). Deranking anybody who happens to share a vertical we’re in is colorable as an anticompetitive action[0], and due to our dominance in another sector (not search), effectively any anticompetitive action anywhere is a no-go. And since we don’t have time to review whether a particular competitor also competes in one of our verticles and run everything by legal, nothing gets de-ranked manually.

0: for context, us doj does not take antitrust action against companies simply for market dominance; it requires market dominance plus an anticompetitive action. However, they don’t like monopolies, so effectively any pretext can be used — see the apple lawsuit or the 90s ms lawsuits for how little it takes.

38. KetoManx64 ◴[] No.40147864{3}[source]
https://kagi.com/ de-prioritizes SEO ad sites and also lets you blacklist sites from your search reaults. Never going back to google after trying it
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39. chrisallenlane ◴[] No.40148500{4}[source]
I've also been using (and paying for) Kagi for a few months now. It's fantastic.
replies(1): >>40152976 #
40. verzali ◴[] No.40148553[source]
Yes, this is a thing I find really frustrating about Google. Especially as I often search for old news stories to find out what people were saying on a topic a few years ago in order to give some context to more recent stories.
41. interstice ◴[] No.40150866{4}[source]
I’ve been toggling between Kagi and Perplexity, can honestly say I don’t miss google search (still use maps though)
42. kelseydh ◴[] No.40151201{5}[source]
Google's search results are just bad. For example, search: "Does Quebec have an NHL team?"

The results suggest that Quebec does not have an NHL team, because it confuses the province of Quebec with Quebec City. Montreal, in Quebec, has the Montreal Canadiens and this isn't mentioned in the search results at all.

43. deanishe ◴[] No.40151821{4}[source]
The EU fined Google for prioritising Google Shopping results after complaints by other shopping/price-comparison websites.

https://en.m.wikipedia.org/wiki/Antitrust_cases_against_Goog...

44. krick ◴[] No.40152976{5}[source]
Feels a bit silly to ask such an anecdotal question to somebody I don't know, but is it really better than Google? If you don't consider all the privacy yadda-yadda issues. I mean more like the size of the index, how quickly it updates things, how good is it at actual searching (like finding an almost exact quote which happens to exist on only one obscure site on the internet), stuff like that. I could also mention stuff like blacklisting doorways, but honestly it's less interesting, and I totally believe that it does it better than Google.

Personally, I use DDG on the daily basis, and it's mostly ok, but very-very far from perfect. More so, at least once in several days I have to switch to Google, because it is seriously better at updating the index, and DDG often fails to find something on some obscure forum, even if I know it's there (because I was a part of discussion myself!) and try to assist it with finding it as much as I can. Also, Google is immensely better at knowing local shops and finding products.

Also, Google search, being bad as it is, it still the only thing I find usable on mobile. First off, it's faster, it is integrated nicely into Pixel UI, and it's somewhat good at all these "more than just a search" type of things, like converting a timezone for me, showing wikipedia summary, flight schedule, etc. Also, integration with Google Maps, working hours and venue locations, it is actually far more reliable than, say, Tripadvisor.

Still, I feel reluctant to vendor-locking myself into payed service unless it's actually far better than everything else and can replace DDG and Google completely.

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45. barbariangrunge ◴[] No.40153145{6}[source]
> Privacy yadda yadda

?

46. friendzis ◴[] No.40154196{6}[source]
> Also, Google is immensely better at knowing local shops and finding products.

Tangential, but this is precisely the "problem" with Google search. Whatever the internal decision-making process was, Google search at some point embraced race to the bottom incentivizing outspending others, either by paying for ads or showing ads. This race is ultimately won by content scrapers/generators slapping ads on top and businesses selling stuff.

Anecdotally, there is a pet supply store near me. It's nearly impossible to find on Google maps. If I zoom over the shopping mall this particular store does not appear, if I search for "pet store" it does not appear. Only if I do search for "petstore inc." it appears in results and map. So Google knows about the store, but actively tries to hide it, presumably because Google does not make money off it.

> I have to switch to Google, because it is seriously better at updating the index

On one hand yes, Google is in some cases really quick at updating the index with new entries. However, at the same time it is equally good at updating the index with removals making old content very hard to find.

47. friendzis ◴[] No.40154580[source]
Well, it's in the name. SEO is a fancy name for trying to game whatever heuristics Google employs to form their SERPs. It's just that at some point those heuristics shifted from rewarding "quality content" as defined by the disgruntled towards enshitification.

There are various kinds of SEO - internal: technical, on-page and external. A long time ago Google had an epiphany that instead of trying to make sense out of sites themselves they could offload that effort to website administrators and started ranking pages how well they implement technical elements helping Google index the web. For a very long time that was synonymous with white-hat SEO. Since Google search was in part based on web-of-links, various shady tactics to inflate number of indexed backlinks and boost rankings. That was black-hat SEO.

These days Google search puts tremendous focus on on-page SEO. So much that as long as the internal structure of a site is indexable (no dead links, internal backlinks, meta info) it is typically better to hire copywriters spitting out LLM-like robotic mumblings than to try and optimize further.

48. halo18 ◴[] No.40156719{4}[source]
Doesn't seem to be doing great? The example search I got on their home page was 'best headphones' which pretty immediately surfaces http://www.quietheadphones.com/ - which is openly for sale, and also covered in affiliate links.

A bit farther down the page is a 'best headphones for 2020' article.

And this is the example result set they push on the home page to a potential buyer.

You guys pay for this thing?

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49. halo18 ◴[] No.40156768[source]
Massive media companies finally caught on and started churning out utter shit because it's wildly profitable.

When the 'trusted websites' caught on and embraced the game, Google was apparently helpless to stop it.

50. beej71 ◴[] No.40160368{6}[source]
I'm a paying subscriber.

It's not "that much" better for some definitions of "that much".

But they're working on making the best search engine for their customers, and it does have a lot of features for helping make your search better and less ad-driven.

I was trying to find the age of an obscure local lava flow. Google was useless for it. Kagi had it on the third hit. So sometimes it's brilliantly better.

But what I like the most is that their incentives are aligned with mine (because I'm paying them to be).

Google is going to maximize revenue which means making it as shitty as possible without you leaving. How many ads can I cram down their throats before they split? Kagi is also maximizing revenue, but they want to make it as great as possible so you don't leave.

Are the results worth it? It's up to you, really. Try it for free--if you don't miss it after you run out of free searches, then it's not for you.

51. ◴[] No.40164194{5}[source]
52. _xivi ◴[] No.40166589{5}[source]
What are you comparing it against? Do you actually have a better alternative or just having a bad day?

The fact that you tried to pick on 2 of the results for such a generic keyword, show that it's miles ahead of mainstream search engines which are filled with SEO spam.

I tried that same search on Google, duckduckgo, bing, brave, yandex, even yahoo and needless to say the results were pretty much all SEO spam, list-style keywords farming from generic websites such as NYTimes (how tf is NYTimes an authoritive source on purchasing headphones?). Whereas in Kagi you get a wide range of helpful results focused around reviews/enthusiasts/forums, here are some of the results: youtube video reviews, reddit discussion, discussions on sound design forums, a Quora qusetion, the headphones page on best buy, amazon, walmart, etc.

And as the other comment said, Kagi also has life-saving features that empower the user to have control over the search results [0]. As far as I know the only weak point in Kagi (at the moment) is doing more local-focused searches.

Regardless of the quality of results (which mind you, are already quite superior), it'd be still worth paying for if only to support its ad-less search model and help nurture it. Prove that it's a viable model for the sake of the web. For everyone sake. It's a great effort for that alone. Combine both the model and high-quality results and it's the best in class with no one even close.

[0] https://help.kagi.com/kagi/features/website-info-personalize...

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53. halo18 ◴[] No.40173323{6}[source]
Google, with blacklisted domains. I wish an actual better alt existed.

I didn't 'try to pick on' - I pointed out two garbage results in a query that they literally push you to from the home page as examples for potential customers. If those results aren't doing what people claim (not highlighting seo spam) then I'm not really left with any faith that the queries they don't elevate to their home page will be better.

54. eastbound ◴[] No.40178205{3}[source]
> Best exercise bike articles, and such, are what lots of people people actually search for

Google doesn’t have to return the SEO-optimized page. Google has other options:

- Return 10 results of the 10 top products,

- Derank any site that seems SEO-optimized,

- Derank any commercial site,

- Derank any site with a cookie banner (implying the user is tracked and the writer is trying to write what the user wants to read) or the infamous mailing list popup,

- Prioritize comparisons from brick-and-mortar journals, or give credentials to other vectors of trust,

- Act as a paid directory, where only paid answers appear,

- Return individual positive and negative comments about products, extracted from review pages, maybe even in a graph (“Good for USB-C according to 95% of the reviews, provides an electric shock according to 7% of non-affiliated comments”).

There WERE many options. Google CHOSE to rank awful sites that provide decreased value, and worse than that, it chose that all other sites won’t be viable, killing them. Google chose the face of the internet today.

55. anticensor ◴[] No.40182732{3}[source]
Reverse of Google Search is also Google Search, due to how the ranking works.
56. crdrost ◴[] No.40189152{6}[source]
> how tf is NYTimes an authoritive source on purchasing headphones?

Acqui-hire. So what happened was in around 2010 or so a voice-over artist named Lauren Dragan who I think was already dabbling in professional tech journalism, wanted to write about headphones and microphones since she was getting really opinionated about them in her VO work.

So she contributed an article to “The Wirecutter,” which was trying to be like Tom’s and Engadget (I think they then dropped “the” from their name? Which makes one want to abbreviate as WC which is just tragic). I think it was just a freelance article on “audiophile headphones”...?

Well, the audiophile community online was growing etc. and this proved to be remarkably successful because it gave the audiophiles some professional validation, right? “I work in audio booths, I have to listen super closely, I know what I am talking about.” So it made money for The Wirecutter and they pitched her on “if we just bought you dozens of headphones online would you take notes and make a rec” and she's been doing stuff like that for them ever since.

Wirecutter broadened its focus to a lot of other topics, usually not with the same reliability—it really depends on the reviewer’s biases and such, and Lauren’s VO/audiophile bias of “I want my headphones to have a very flat EQ to match what's on the track, it's more important that they don't croak at higher volumes...” was something she could communicate well about in terms of sibilant highs or feeling too much or too little bass. Vs “we looked at air purifiers and, uh, they purify air!” ...

Meanwhile NYT was trying to grow their online presence as newspaper sales die... So they bought up Wirecutter, as a sort of “new journalism,” a “we wanted to get into this anyway, and it's easier if we don't try to build up the network effects ourselves but just take a site’s traffic who is already successful.” So yeah, they aqui-hired Wirecutter and put all their stuff on their domain and it kinda sucks now, but some of that were trends that were already beginning before they were acquired and there's still usually some decent data hiding in the “the competition” section of every “WC” article.

57. winternett ◴[] No.40241886[source]
These search companies should have hired moderators to manually browse results and tag them based on keywords instead of leaving tagging up to content and info creators. The entire results game became fixated on trending topics and SEO spam that it became a game of insider trick trading, that's what makes results everywhere so terrible now.

In a bid for attention, only the fraudsters are winning, well, the platforms are winning lots of money from selling advertising, I guess that's why they're perfectly fine with not fixing results and ranking for many years now. I'm not sure there is a way back to real relevance now, there's no incentive for these large companies to fix things, and the public has already become used to the gamified system to go back to behaving themselves.